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Sunday, January 25, 2009

A reminder from a Fried ...

Here’s a message from my fried and he likes to spread the word……

Just bought a LCD Monitor last December from PC Express, mainly because my monitor bugged down, I choose that store because of their price.

But after two days, I've noticed that the monitor has a watery wave so I brought it back to them,thinking that they will replace it, since the product has a seven day return policy. But their technician insist that it just needs some adjustment on its configuration.

Okay, I've accepted the fact that it needs to configured. But Lo and Behold a horizontal line appears on the monitor after just two weeks. So I brought it back to them once again, and said that it won't be replace anymore and that it needs to repaired.

What pisses me off is that they told me, that it would be pulled out immediately but after some phone calls, they told me it was only pulled out after four days since the date they promised it will be reurned to its distributor. Looks like some bullshit is happening around here.

If I were you, I wont buy at PC Express anymore. Why ? Because their customer service sucks and their product warranty stinks. Up until now, It will almost be one month and yet the LCD Monitor has not yet been repaired and no follow ups were answered.

If you're looking for some PC or its spare parts, Just don't buy at PC Express anymore. Try Silicon Valley or TCA, their customer service is much better.

Remember, If you don't want to be pissed off, Avoid Buying at PC Express. Or don't be blinded by it's cheap price, because their products seems to be factory defects and just Class B products.

Avoid PC Express !!!!!